GENERAL INFORMATION

Who can I speak to for more information?

• Please call the Customer Services Line on +65 65143180 or alternatively email register@ibcasia.com.sg. Alternatively, click on contact us where there is a listing of contact names to assist your every need.

REGISTRATION AND PAYMENTS

How do I register?

• To register you can contact the Customer Service Team by Phone: +65 65143180 Fax: +65 67335087 or E-mail: register@ibcasia.com.sg. Online Registration is also available when you click on online registration
• Once we have received your registration you will receive an email confirmation within 48 hours.
• For hotel bookings please visit Hotel and Reservations where information as well as the hotel booking forms are available.

• You can pay by bank transfer, credit card, cheque or you can be invoiced.

• The price includes morning coffee, lunch and any social events that may be taking place after the conference.
• The price will not include the hotel accommodation. For hotel bookings please visit Hotel and Reservations where information as well as the hotel booking forms are available.
• A copy of the invoice will be posted to you within 48 hours of registering

• Should you be unable to attend, a substitute delegate is welcome at no extra charge. Cancellations must be received in writing at least 10 business days before the start of the event, to receive a refund less 10% processing fee per registration. The company regrets that no refund will be made available for cancellation notifications received less than 10 business days before the event.

AT THE EVENT

Where is the conference being held and how do I get there?

• The conference will be held at The Regent Singapore, 1 Cuscaden Road, Singapore 249715
  Tel: (65) 6725-3137 Fax: (65) 6720-6745 from 9am to 6pm from 19-20 November 2009.  There is a pre-conference seminar on 18 November 2009 and post-conference workshop on 21 November 2009

• Arrival:
  When you arrive at the conference please go to the registration desk and collect your badge. Your badge must be worn at all times.
  
  
• Refreshments:
  Morning coffee is available before the conference, a lunch is served around midday (please see details on agenda) and there will be a mid afternoon coffee break.
  
  
• Documentation:
  All presentations are now made available onto a secure website with all late submissions loaded onto the website within two weeks after the conference. Login information and passwords will be provided to you upon registration.
  
  
• Dress Code:
  Business attire is required throughout the conference.